Refund Policy for FinTax Bookkeeping
This business domain is owned and operated by Gogasani And Associates. At FinTax Bookkeeping, we are dedicated to providing high-quality cloud accounting and Bookkeeping services tailored to meet your needs. While we strive for excellence, we recognize that issues may arise where a refund could be warranted. This Refund Policy is designed to ensure transparency and clarity for our clients.
*Eligibility for Refunds*
1. Billing Errors: Should you identify a billing error; we ask that you notify us within 7 days of receiving your invoice. We will thoroughly investigate any reported discrepancies and issue a refund for any verified errors.
2. Service Dissatisfaction: If you are not completely satisfied with our services, please contact us within 7 days of Post service Fee has been paid. As we raise an invoice after services rendered and do not take any advance fee. We will work diligently to address your concerns. If we are unable to resolve the issues to your satisfaction, a refund may be issued at our discretion.
3. Cancellation of Services: If you decide to cancel our services, please provide written notification at least 7 days prior to the next billing cycle. Refunds for unused services will be evaluated based on the cancellation date.
*Non-Refundable Services*
The following services are classified as non-refundable:
Setup Fees: Fees associated with the initial setup of accounts or services.
Completed Services: Charges for services that have been finalized and delivered.
Third-Party Charges: Any fees incurred for third-party services or products Like Govt. challans, that we may use on your behalf.
*How to Request a Refund*
To initiate a refund request, please follow these steps:
1. Contact Us: Reach out via email At Info@fintaxbookkeeping.com
2. Provide Information : Include your account details and a brief description of your request.
3. Processing Time : Allow up to 3 business days for us to process your request.
*Changes to the Refund Policy*
FinTax Bookkeeping reserves the right to modify this Refund Policy at any time. Any changes will be communicated through our website with an updated effective date, ensuring you are always informed of our current policies.
Thank you for choosing FinTax Bookkeeping. We value your business and are committed to ensuring your satisfaction with our services!